You may have received a Level Down notice if:

• You submitted a Claim before January 13, 2023
• The Administrator processed your Claim at a lower level than the one you selected
• You received a letter with a Reconsideration Decision Form

You still have options.

You may have received a Level Up notice if:

• The Administrator assessed your Claim at a higher level than the one you selected
• You received a letter asking you to submit supporting information

You have time to respond.

Contact Class Counsel for help.

If your Claim was assessed at a lower level, you can:

• Request a Reconsideration: the Administrator will look at your Claim again. You can include new or missing information.
• Appeal to the Independent Assessor: whose decision is final.

Timelines run from the date on your letter. Read your letter carefully and contact Class Counsel right away.

If your Claim was assessed at a higher level, you have time to submit supporting information.

The letter explains what is needed and by when. Contact Class Counsel if you have questions.

Timelines will not be extended. Contact Class Counsel as soon as possible.