Community Support Program


Completing a Claim Form can be an emotionally challenging experience. In addition to the free telephone and online supports available for Claimants, the Federal Indian Day School Community Support program takes a trauma-informed approach to delivering one-on-one supports, free of charge.

The program will reach a total of 61 communities across Canada.


Book Your Personal Community Support Session

To participate in an upcoming session, register for your session in advance. View the list of communities below and click on your community to register for a session.

Communities list:
Edmonton coming soon
Halifax coming soon
Montreal coming soon
Saskatoon coming soon
Thunder Bay coming soon
Toronto coming soon
Vancouver coming soon
Winnipeg coming soon
Yellowknife coming soon

The Community Support Team is currently working in collaboration with communities to organize upcoming visits. Please visit this page to view regular updates to our community list.

Total number of Claimants served:
    Green visited Orange coming soon

    Health And Safety

    We are carefully monitoring the COVID-19 regulations and circumstances for each province, territory and community. Our priority is to ensure the safety and comfort of communities and their members. During in-person community sessions, federal, provincial and community public health guidelines will be followed, and PPE will be worn by all program staff members. Disposable masks and hand sanitization will be available at all in-person sessions.

    If a community session is cancelled due to COVID-19, the program support staff will work with the community to make alternative arrangements and ensure community members receive the support they need, in a safe manner. Alternative arrangements may include a virtual session format or a re-scheduled in-person session at a later date.

    Preparing For Your Session

    It is important for you to bring your photo ID with you to your session, to support your claim application. If you have a Claim Form or personal narrative that you have already started, please bring it with you so we can build on the work you have already done.

    Preparation Checklist:

    1. Photo ID
    2. Claim Form and personal narrative (if you have it)
    3. Face covering
    4. Personal hand sanitizer (if you have it)
    5. Personal comfort items
    6. Support person

    Acceptable forms of valid government-issued identification include:

    • Social insurance card
    • Driver’s license card
    • Provincial/territory photo card
    • Passport
    • Birth certificate
    • Old age security (OAS) identification card
    • Firearms possession and acquisition license (PAL)
    • Official military ID
    • Nexus card
    • Bring Your ID (BYID) card (age of majority card)
    • Permanent resident card
    • U.S. state ID
    • Certificate of Canadian citizenship
    • Indian status card
    • Certificate of Indian status (CIS)
    • Secure Certificate of Indian Status (SCIS)
    • Land claim beneficiary card (Inuit)

    Please note that health cards are NOT acceptable forms of ID for privacy reasons. Membership cards issued by an organization, or cards issued by a city, municipality or region are also not acceptable forms of ID, as they are not issued by a state, provincial, territorial or federal government.

    If you do not have any of the above forms of ID, you can fill out a Sworn Declaration at Part 6 of the Claim Form.

    Everyone must bring and wear a mask / face covering to help keep everyone safe and healthy.

    We encourage you to bring the person or things that make you feel most comfortable. You are welcome to bring a friend or family member to participate in your session with you. Due to COVID-19, we ask that you bring only one additional individual as your support person.

    Our Community Support Team is available to answer questions about our service and assist with booking, changing or cancelling an appointment. You can call us at 1-877-515-7525 or email us at